Patient-centered care is an approach to healthcare that prioritizes the individual needs, preferences, and values of patients. It recognizes that every patient is unique and tailors the care to ensure their active participation in decision-making and treatment planning.  It emphasizes open communication, empathy, and mutual respect between healthcare providers and patients.

Referrals acknowledge that some conditions or complex cases require specialized knowledge and expertise beyond the primary care provider's scope. Patients can receive more targeted and specialized care, ensuring they have access to the most appropriate resources and treatments.

This approach improves the overall quality of care and contributes to better health outcomes for patients.